Privacy Policy
Effective Date: 18 February 2023
This Privacy Notice applies to personal information collected and processed by Mo Young Limted and their affiliates (“MindSoothe,” “we,” “us,” and “our”) through our website and related MindSoothe offerings. To make this Privacy Notice easier to read, our website and related offerings are collectively called the “Services”.
An Important Note: This Privacy Policy was formulated to fully take your needs into account. It is important that you fully understand our personal information collection and usage practices and ensure that you are ultimately able to exercise control over the personal information you provide to us. This Privacy Policy sets out how we collect, use, disclose, process, and store any information that you provide to us when you use our MindSoothe app. As used in this Privacy Policy, "personal information" means information that can be used to identify an individual, either from that information alone or in conjunction with other related information. We will only use this information in strict accordance with this Privacy Policy.
We may collect information from and about you, including information that you provide, information from other sources, and automatically collected information.
We automatically collect certain information from you when you use the Platform
We use Google Firebase to support our collection of your information. The following is the information that firebase will automatically collect.
please refer:https://support.google.com/firebase/answer/9268042
As explained below, we use your information to improve, support and administer the Platform, to allow you to use its functionalities, and to fulfill and enforce our Terms of Service.
We generally use the Information We Collect:
We are committed to maintaining your trust, and while MindSoothe does not sell your personal information or share your personal information with third parties for purposes of cross-context behavioral advertising where restricted by applicable law, we want you to understand when and with whom we may share the Information We Collect for business purposes.
We share the categories of personal information listed above with service providers(Google FireBase) to help us perform business operations and for business purposes, including database maintenance, technology services, deliveries, analytics, measurement, data storage and hosting, disaster recovery and data processing. These service providers and business partners may include:
We may share all of the Information We Collect with a parent, subsidiary, or other affiliate of our corporate group.
We may disclose any of the Information We Collect to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of the Platform, our affiliates, users, or the public. We may also share any of the Information We Collect to enforce any terms applicable to the Platform, to exercise or defend any legal claims, and comply with any applicable law.
It is your responsibility to ensure that all personal data submitted to MindSoothe is correct. MindSoothe is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up-to-date.
To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. Your written request may be required for security. We will verify your personal identity as required by local laws. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.
If allowed by applicable laws, you have the right to withdraw your consent at any time when MindSoothe processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.
We use reasonable measures to help protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defense of legal claims.
The retention periods are different depending on different criteria, such as the type of information and the purposes for which we use the information. For example, when we process your information such as your profile information to provide you with the Platform, we keep this information for as long as you have an account. If you violate our Terms of Service, Community Guidelines, or other conditions or policies, we may remove your profile immediately, but may keep other information about you to process the violation.
The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected a child’s personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s account..
Users of the Platform who are California residents and are under 18 years of age may request and obtain removal of User Content they posted by contacting us. All requests must provide a description of the User Content you want removed and information reasonably sufficient to permit us to locate that User Content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material.
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of the new Privacy Policy, posting the new Privacy Policy, or providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you visit the Platform to stay informed of our privacy practices.
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
8-9F Suite 15, Taihua Wutong Industrial Park, Gushu DevelopmentZone,Hangcheng sub-district, Baoan, Shenzhen 518126,P.R.C.
Email: privacy@moyoung.com